If you have any problems regarding the game’s registration procedure, please first read the FAQ below.

1. Q: I have not received the e-mail with the activation link. What should I do?

A: Click and follow the instructions.

2. Q: I have entered the registration key and finished registration. I have not received a confirmation e-mail. What should I do?

A: Log on the forum. Information about your registered games can be viewed in your profile. If “The Witcher” does not figure among your games contact us.

3. Q: The entered registration key is not valid.

A: Check whether you have typed in the registration key correctly. If the problem persists contact us.

4. Q: I receive an alert “ Your e-mail address has to be verified before you can log in.”

A: Before you can login for the first time you have to activate your account by clicking a link in your coinfirmation e-mail. If you didn’t receive one please follow this link.