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If between July 31st and August 11th you submitted a replacement code request for either The Witcher or The Witcher 2 using the "retail version" path there is a possibility it never reached us. The underlying problem is now fixed. Please re-submit your requests. We apologize for the inconvenience.


If you own a copy of The Witcher or The Witcher 2 and lack a Product Key or your Product Key returns "not valid" message on gog.com/witcherbackup then this webpage is for you. To claim a replacement key select the relevant options below.

PLEASE NOTE! Make sure that you use this page on your computer, not on your cellphone or tablet. Additionally, javascript has to be enabled.

In case of problems with using this page contact us at free_backup@cdprojektred.com . However, unless in serious doubt about your request, please send code requests via the interface below and not to free_backup@cdprojektred.com - if you request a code via this email the wait time for a reply will be longer than if you use the interface.

Choose your game

Choose your version

Do you have a proof of purchase / confirmation e-mail?

Do you have your game box / game discs ?

Required information

To redeem your digital backup of The Witcher follow these steps:

STEAM:
Take a screenshot which shows both the game in your Steam Library and the View -> Settings window with your "Contact Email" visible. The Steam "contact email" should be the same one you will write in a text field below (we will send the code to this email).
If you don't have access to the email account provided on Steam, change the email account in Steam settings to one that you have access to.

OTHER DIGITAL STORES
Choose just one method:
EITHER Prepare a screenshot showing the game in your games library in your digital store and in Paint or other graphics painting program write your email on the screenshot (it shouldn't cover the name of the game).
OR take a screenshot of the proof of purchase email that you received from that digital store when you bought the game.

E-mail

Provide a valid e-mail address.
This is not a valid e-mail address.
This e-mail address has been already used.

Want to stay up to date with what’s going on in the RED Studio?

Sign up to our newsletter.
The personal data administrator is CD Projekt RED S.A. with its seat in 03-301 Warsaw, Jagiellońska 74. Your e-mail will be processed with regard to joining our newsletter. You have the right to access and correct your personal information. Giving your data is voluntary.

Choose your scan/photo ( Maximum filesize 2MB. JPG or PNG files only. )

You need to upload the scan / photo
The image you selected is too big
JPG or PNG files only

Challenge question

Select the number two from the list below:

This is not the right answer. Try again!

Required information

In order to redeem your digital backup of The Witcher please follow these steps:

  1. On a sheet of paper write your email address, the same one which you will also provide in a text field below.
  2. Place your game box or game discs on/near the sheet of paper and take a photo of them. Please note that the game and your email address need to be clearly visible in the picture.
  3. Attach the photo below.

E-mail

Provide a valid e-mail address.
This is not a valid e-mail address.
This e-mail address has been already used.

Want to stay up to date with what’s going on in the RED Studio?

Sign up to our newsletter.
The personal data administrator is CD Projekt RED S.A. with its seat in 03-301 Warsaw, Jagiellońska 74. Your e-mail will be processed with regard to joining our newsletter. You have the right to access and correct your personal information. Giving your data is voluntary.

Choose your photo ( Maximum filesize 2MB. JPG or PNG files only. )

You need to upload the photo
The image you selected is too big
JPG or PNG files only

Challenge question.

Select the number two from the list below:

This is not the right answer. Try again!

We are sorry !

Unfortunately, we are not able to offer you a backup copy of The Witcher: Enhanced Edition.

Choose your version

Do you have a proof of purchase / confirmation e-mail?

Do you have your game box / game discs ?

Required information

To redeem your digital backup of The Witcher 2 follow these steps:

STEAM:
Take a screenshot which shows both the game in your Steam Library and the View -> Settings window with your "Contact Email" visible. The Steam "contact email" should be the same one you will write in a text field below (we will send the code to this email).
If you don't have access to the email account provided on Steam, change the email account in Steam settings to one that you have access to.

OTHER DIGITAL STORES
Choose just one method:
EITHER Prepare a screenshot showing the game in your games library in your digital store and in Paint or other graphics painting program write your email on the screenshot (it shouldn't cover the name of the game).
OR take a screenshot of the proof of purchase email that you received from that digital store when you bought the game.

E-mail

Provide a valid e-mail address.
This is not a valid e-mail address.
This e-mail address has been already used.

Want to stay up to date with what’s going on in the RED Studio?

Sign up to our newsletter.
The personal data administrator is CD Projekt RED S.A. with its seat in 03-301 Warsaw, Jagiellońska 74. Your e-mail will be processed with regard to joining our newsletter. You have the right to access and correct your personal information. Giving your data is voluntary.

Choose your scan/photo ( Maximum filesize 2mb. JPG or PNG files only. )

You need to upload the scan / photo
The image you selected is too big
JPG or PNG files only

Challenge question

Select the number two from the list below:

This is not the right answer. Try again!

Required information

In order to redeem your digital backup of The Witcher 2 please follow these steps:

  1. On a sheet of paper write your email address, the same one which you will also provide in a text field below.
  2. Place your game box or game discs on/near the sheet of paper and take a photo of them. Please note that the game and your email address need to be clearly visible in the picture.
  3. Attach the photo below.

E-mail

Provide a valid e-mail address.
This is not a valid e-mail address.
This e-mail address has been already used.

Want to stay up to date with what’s going on in the RED Studio?

Sign up to our newsletter.
The personal data administrator is CD Projekt RED S.A. with its seat in 03-301 Warsaw, Jagiellońska 74. Your e-mail will be processed with regard to joining our newsletter. You have the right to access and correct your personal information. Giving your data is voluntary.

Choose your photo ( Maximum filesize 2MB. JPG or PNG files only. )

You need to upload the photo
The image you selected is too big
JPG or PNG files only

Challenge question.

Select the number two from the list below:

This is not the right answer. Try again!

We are sorry !

Unfortunately, we are not able to offer you a backup copy of The Witcher 2: Assassins of Kings Enhanced Edition.